"Turn your face to the sun and the shadows fall behind you." ~ Maori Proverb

Managing your online reputation is key in this mobile age. Especially with all of the ease of access people have to review sites like: Yelp, Google Places, Merchant Circle and more.

As the leader and owner of your dance studio, now is the time to be involved in managing your online reputation. Know what's being said about you!

You can't (and won't!) make everyone happy all of the time, however there are effective ways, when necessary to respond. Most review sites give some of their own tips on how to respond as the owner. It's up to you to decide when a complaint or negative review warrants a polite reply.

There are times when you just want to let negativity be, without reply, and you'll find your raving fans will often share what they love about you. Always maintain professionalism by put your best foot forward when representing your business online.

Set up Google alerts, to get email updates of the latest relevant Google results on either your studio name or keywords that you choose: http://www.google.com/alerts

Social Mention, sends you alerts, like Google alerts but for social media. http://socialmention.com/

Want specific help? Members get personal help here with any and all things dance studio related: http://www.dancestudioowner.com/members/cfmbb/forums.cfm

Share your comments with us, we'd love to hear from you!